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“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou

I’ve also learned from experience that it’s not about who strikes first or last; it’s about understanding the distress and anguish that could have been prevented had I never stuck at all and if so required, how it could have been better delivered if tempered by an appreciation of my own intrinsic and fundamental humanity. – Joe Dico